Returns & Refunds Policy

Thank you for shopping with Support Act Limited (ABN 43 079 588 604)

If you are not entirely satisfied with your purchase, we're here to help. Our store products can be refunded within 30 days of the original purchase.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging

Sale items & Memorabillia
Sale items and memorabillia can be refunded within 7 days of the original purchase date.

Shipping charges
Shipping charges incurred in connection with the return of a product are not refundable.

Send the product with its original packing to:

30 Coppabella Crescent
Mooloolaba QLD 4557 Australia

Digital products
We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Event Ticket Sales
If for any reason to wish to cancell your ticket purchase to a Support Act event, you can do so by contacting us withing 7 days of the original purchase date via the Contact Us options oulined below;

Contact us
If you wish to claim a refund, or have any questions about our Returns and Refunds Policy, please contact us:

  • By phone: 0400 047 062
  • By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • By visiting this page on our website: